Frequently Asked Questions


What destinations do you book?

We specialize in Disney vacations, including Disneyland Resort, Walt Disney World Resort, Disney Cruise Line, Aulani Hawaii, and Adventures by Disney. More destinations coming soon!

Are there any service fees or booking fees?

Nope! We do not charge any service or booking fees. Our expert planning services come at no extra cost to you.

How do you help with Disney vacation planning?

We assist with everything from choosing the right resort and securing dining reservations, itinerary planning, and more — all personalized to your needs.

How do I book my Disney vacation with you?

Simply reach out through our booking form, scheduling link, or contact page, and we’ll guide you through the process step-by-step.


Can you help with special experiences like character dining or celebrations?

Absolutely! We love helping plan magical moments like birthday celebrations, anniversaries, and VIP tours.

What if I need to change or cancel my reservation?

We’ll help you navigate Disney’s policies and deadlines to make any necessary changes or cancellations as smoothly as possible.

Do I need to pay a deposit?

Most suppliers typically require a deposit when booking. We’ll provide you with all the payment details upfront and help you keep track of deadlines.

Can you help me get discounts or special offers?

Deals are our specialty! We monitor promotions and deals closely and will apply any eligible discounts to your reservation.

How far in advance should I book?

Booking early is great for grabbing the best spots and deals, especially for busy travel times. But no worries if you’re more of a last-minute adventurer — whether you’re planning a trip a year from now or heading out next week, we’ve got you covered!

What makes booking with you different from booking directly with Disney?

We offer personalized planning, insider tips, and dedicated support — all at no extra cost to you. Plus, we’re your go-to resource throughout your entire vacation experience.

What’s your favorite Disney resort and snack?

We love the immersive vibes at Animal Kingdom Lodge — it’s like a mini safari right at your doorstep. And for snacks, you can’t go wrong with a classic Casey’s Corner hotdog. What about you? Share your favorites when you book!

Terms and Conditions:

Professional Affiliation Disclosure: Parks and Plans is an independent travel advisor operating under the host agency Mad Hatter Travel Company. Mad Hatter Travel Company is an Authorized Disney Vacation Planner and registered seller of travel (CST #2139014-20). All travel bookings, contracts, and financial transactions are processed through Mad Hatter Travel Company. Parks and Plans does not directly handle payment processing or hold client funds.